Dairy Drop
Dairy delivery straight to your door
Year:
2025
Timeframe:
2 months
Tools:
Figma
Category:
Food & Beverage
DairyDrop is a milk delivery service, sourcing and providing high-quality, sustainable, and ethically-sourced milk to customers straight to their doors.
This case study provides a detailed analysis for the mobile app process of DairyDrop. The design is user-centered focusing on the needs, preferences, and pain points of its users to ensure a seamless user experience for the customer’s goal using the app.
Problem
“How can we design a user experience for our milk subscription service that ensures accessibility for all users while effectively communicating our commitment to being an ethical and sustainable brand?”
Solution
Provide subscription delivery service; offer a variety of brands; streamline delivery process; offer customization options; provide in-app customer support.
Client Concerns
- Lack of convenience - Time management: Customers are busy - Grocery stores have inconsisten availability - Limited subscription options
